Privacy Policy
Last updated: January 2025
1. Introduction
Etienne Education Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites and use our educational platforms.
Etienne Education Ltd is a company registered in England and Wales (Company Number: 16909378) and operates the following educational platforms:
- LanguageGems – AI-powered language learning platform
- SecondaryMFL – Premium exam-aligned teaching resources
- TeachWhizz – Intelligent worksheet and lesson plan generator
- TeachDT – Technical resources for Design and Technology educators
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when using our services, including:
- Name and email address
- School or educational institution details
- Account credentials
- Payment information (processed securely by third-party payment processors)
- Communication preferences
2.2 Usage Information
We automatically collect certain information when you access our platforms:
- Device information (type, operating system)
- Browser type and version
- IP address and approximate location
- Usage patterns and learning progress
- Pages visited and features used
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our educational services
- To personalise learning experiences and recommend content
- To process transactions and send related information
- To communicate with you about updates, support, and marketing (with consent)
- To improve our platforms and develop new features
- To ensure security and prevent fraud
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist in operating our platforms (hosting, analytics, payment processing)
- Educational Institutions: Schools or institutions that have licensed our platforms for their students
- Legal Requirements: When required by law or to protect our rights
5. Children's Privacy
Our educational platforms are designed for use in educational settings. We take children's privacy seriously and comply with applicable data protection laws, including the UK GDPR and the Children's Online Privacy Protection Act (COPPA) where applicable.
We only collect information from children under 13 with verifiable parental or school consent. Educational institutions using our platforms are responsible for obtaining appropriate consent.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure hosting infrastructure
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at admin@etienneeducation.com.
8. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymised.
9. Cookies
Our platforms use cookies and similar technologies to enhance user experience, analyse usage, and remember preferences. You can control cookie settings through your browser preferences.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Etienne Education Ltd
Company Number: 16909378
Registered in England and Wales
Email: admin@etienneeducation.com
